Audi Recalls Some Q7 and Q8 SUVs for Fuel Pump Issue

Jul 29, 2023

The automaker already offered an extended warranty on the faulty part. Now, owners will get a free repair.

Audi is recalling almost 50,000 2020 through 2021 Q7 SUVs and 2019 through 2021 Q8 SUVs because they may suddenly lose engine power or break down due to a faulty fuel pump. The issue can also affect the vehicles’ emissions control systems.

In addition to stalling, a fuel pump failure may cause the “emission control system” light to illuminate on the dash, and the engine may run rough or not start at all. Audi dealerships will replace the faulty fuel pumps, free of charge.

The automaker had already extended the warranty on the faulty fuel pumps in November 2021 after receiving complaints from consumers and warranty claims. Later, after discussions with the National Highway Traffic Safety Administration, Audi issued a recall.

In documents provided to NHTSA, Audi said it had received 74 warranty claims and eight customer complaints about vehicles losing power while in motion because of a fuel pump failure. The automaker said it was not aware of any crashes or injuries related to the recall.

Vehicles recalled: Audi Q8 SUVs manufactured between Aug. 8, 2018, and Jan. 29, 2021Audi Q7 SUVs manufactured between Oct. 24, 2019, and Jan. 29, 2021

The problem: If a part within the fuel delivery system breaks, fragments of the broken part may end up damaging the fuel pump.

The fix: Audi dealerships will replace the faulty parts free of charge.

How to contact the manufacturer: Audi will notify owners of affected vehicles by mail on Sept. 16, 2022. Owners may also contact Audi at 800-253-2834.

NHTSA campaign number: 22V516. Audi’s own number for this recall is 20DR.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

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Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on Twitter @itskeithbarry.